Learnexa Gate - Advanced 3D Game Design Training Platform

Information We Collect

At Learnexa Gate, we collect information necessary to provide you with exceptional 3D game design education. When you register for our platform, we gather basic account information including your name, email address, and educational background. This helps us personalize your learning experience and track your progress through our advanced coursework.

Our platform automatically collects technical data about how you interact with our learning materials. This includes which lessons you complete, time spent on different modules, quiz scores, and project submissions. We also gather device information, browser type, and IP addresses to ensure optimal platform performance and security.

Types of Data Collected:

Personal identification information (name, email, phone number)
Educational background and professional experience details
Learning progress data and course completion statistics
Project files and creative work submitted through our platform
Communication records including support tickets and course discussions
Payment information processed through secure third-party providers
Technical usage data including session duration and feature utilization

How We Use Your Information

Your data serves several important purposes within our educational ecosystem. Primarily, we use personal information to deliver customized learning experiences tailored to your skill level and career goals. Our advanced algorithms analyze your progress patterns to suggest relevant coursework and identify areas where additional support might be beneficial.

We also use collected information to improve our platform's functionality and develop new educational content. By understanding how students interact with different learning materials, we can refine our curriculum and create more effective teaching methodologies for complex 3D design concepts.

          Educational Enhancement: Your learning data helps us identify which
          teaching methods work best for different topics, allowing us to continuously improve our
          course materials and delivery methods.
        

Personalizing course recommendations based on your interests and skill level
Providing technical support and troubleshooting assistance
Sending important course updates and platform notifications
Processing payments and managing subscription services
Conducting educational research to improve teaching methodologies
Maintaining platform security and preventing unauthorized access

Data Sharing and Third-Party Access

Learnexa Gate maintains strict controls over data sharing practices. We never sell personal information to third parties or use your data for advertising purposes outside our educational mission. However, we do work with carefully selected service providers who help us deliver our educational services effectively.

Our primary data sharing occurs with educational technology partners who provide specialized tools for 3D modeling, rendering, and collaborative project work. These partnerships are governed by strict data protection agreements that ensure your information remains secure and is used solely for educational purposes.

Authorized Data Sharing Includes:

Cloud storage providers for secure file hosting and backup services
Payment processors for secure transaction handling and billing management
Educational software vendors for specialized 3D design tools and platforms
Analytics services to understand platform usage and improve user experience
Email service providers for course communications and updates
Customer support platforms to provide timely assistance and resolve issues

          Legal Compliance: We may disclose information when required by law,
          court order, or government regulation. In such cases, we will notify affected users
          unless legally prohibited from doing so.
        

Your Privacy Rights and Controls

As a Learnexa Gate user, you have comprehensive control over your personal information. You can access, modify, or delete most of your data directly through your account dashboard. For more complex requests or complete account deletion, our privacy team is available to assist you through the contact information provided below.

You have the right to understand exactly what information we hold about you and how it's being used. We provide detailed data export options that allow you to download your learning progress, project files, and account information in standard formats that can be used with other educational platforms.

Specific Rights Include:

Right to access all personal data we have collected about you
Right to correct inaccurate or incomplete information in your profile
Right to delete your account and associated data permanently
Right to restrict processing of your data for specific purposes
Right to data portability and export in machine-readable formats
Right to object to automated decision-making processes
Right to withdraw consent for optional data processing activities

To exercise these rights, simply contact our privacy team at [email protected] with your specific request. We typically respond to privacy inquiries within 72 hours and complete most requests within 30 days, though complex data export requests may take slightly longer.

Data Security and Protection Measures

Protecting your information is fundamental to our operations. We employ multiple layers of security including encrypted data transmission, secure server infrastructure, and regular security audits. All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.

Our technical team continuously monitors for potential security threats and updates our protection measures to address emerging risks. We maintain regular backups of all user data and have comprehensive disaster recovery procedures to ensure your educational progress is never permanently lost.

SSL/TLS encryption for all data transmission between your device and our servers
Advanced firewall protection and intrusion detection systems
Regular security audits conducted by independent cybersecurity firms
Multi-factor authentication options for enhanced account security
Encrypted database storage with restricted access controls
Regular staff training on data protection and privacy best practices

Data Retention and Deletion Policies

We retain your information only as long as necessary to provide educational services and comply with legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

Active Account Data

Maintained while account is active plus 2 years after last login

Course Progress Records

7 years for certification and transcript purposes

Financial Transaction Data

10 years as required by Belgian accounting regulations

Marketing Communications

Until unsubscribed or 3 years of inactivity

When data reaches the end of its retention period, we securely delete it using methods that ensure it cannot be recovered. You can request early deletion of most data types, though some information may need to be retained for legal compliance purposes.

International Data Transfers and Regional Compliance

As a Belgian-based educational platform, we primarily store and process data within the European Union to ensure compliance with GDPR requirements. However, some of our educational technology partners and cloud service providers may process data in other countries with adequate data protection frameworks.

When data is transferred outside the EU, we ensure appropriate safeguards are in place through standard contractual clauses, adequacy decisions, or certification schemes approved by European data protection authorities. We regularly review these arrangements to ensure they meet current regulatory standards.

          GDPR Compliance: As a European company, we fully comply with the General
          Data Protection Regulation and provide all rights and protections required under this
          comprehensive privacy framework.
        

Changes to This Privacy Policy

We periodically update this privacy policy to reflect changes in our services, legal requirements, or data protection practices. When significant changes are made, we will notify all active users via email and display prominent notices on our platform for at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, may be implemented immediately with updated revision dates. We encourage you to review this policy periodically to stay informed about how we protect your information and what rights you have regarding your data.